The Canadian Tourism Human Resource Council (CTHRC) is an organization whose overall goal is to improve the quality of the Canadian labour force, and to assist businesses to be more flexible in meeting changing competitive demands.

Regarded as an exemplary council by Human Resources and Skills Development Canada (HRSDC), the CTHRC is a leader in a number of areas, including groundbreaking work in the area of temporary foreign workers, foreign credential recognition, and its comprehensive suite of training and certification resources marketed under the emerit Tourism Training brand.

The CTHRC is pleased to offer consulting services that facilitate the development and delivery of training, certification administration, human resource and planning strategies, research, and instructional design for all sectors of the marketplace.


Marketplace Investigation Shows Importance of Training

Friday, October 25, 2013

In November, 2012, the CBC’s investigative consumer program Marketplace aired an episode entitled “The Dirt on Hotels”. Marketplace tested 54 hotel rooms across Canada for bacterial contamination and other health hazards, and the results seriously damaged consumer confidence in the accommodations industry as a whole. Some form of antibiotic-resistant bacteria was found in every room, and footage of housekeeping staff using improper cleaning techniques that would actually spread contaminants was shown.

CTHRC Congratulates the 2013 TIAC Canadian Tourism Award Winners!

Wednesday, December 4, 2013

The 2013 Canadian Tourism Awards were presented December 3, 2013 at the Chateau Laurier in Ottawa as part of the Tourism Industry Association of Canada’s National Tourism Congress. The awards recognize success, leadership and innovation in Canada's tourism industry, and reward those people, places, organizations and events that have gone above and beyond to offer travellers superior tourism experiences in Canada. Congratulations to all the award winners!

CTHRC Participates in Two Panel Sessions at the 2013 Tourism Congress

Friday, December 13, 2013

A tourism destination without the people who welcome and serve the visitors is simply a geographic location. With this thought in mind, the International Gateway: Serving Guests and Working With a Diverse Workforce panel highlighted the importance of having staff who are engaged and well-trained to not only meet the needs of a diverse group of international guests but also a diverse team of co-workers focused on the same goal. The Canadian Tourism Human Resource Council, the Canadian Tourism Commission and P. Basillie Consulting were all represented on the panel.

Hotel GM earns prestigious national credential

Monday, January 27, 2014

Craig Jones, general manager of the Rodd Royalty in Charlottetown, is the first person in Prince Edward Island to earn the emerit certified hotel general manager credential.
The emerit national certification process includes challenging a national exam, being successful with a performance evaluation and having the required industry experience. The exam questions are based on the skills and knowledge included in the national occupational standards for hotel general manager.

Special Attractions

Canadian Academy of Travel and Tourism

Canadian Academy of Travel and Tourism

The Canadian Academy of Travel & Tourism (CATT) program introduces and promotes careers in tourism to high school students across Canada. The CATT program is integrated into the current high school curriculum, and allows students to specialize in tourism through a successful work and study approach.

Qualifications Frameworks

Qualifications Frameworks

See how your qualifications compare to certificates, diplomas, and degrees across education and industry with the Culinary and Hospitality Qualifications Frameworks. See the links between qualifications earned during post-secondary education, industry training, and apprenticeships. See where your qualifications fit in relation to your goals and tailor your professional development to your needs and qualifications.

Discover Tourism

Discover Tourism

Tourism is everywhere. And whether you’re looking for short-term income, a flexible job opportunity or a rewarding career, you’ll find an opportunity that’s right for you in tourism - one of Canada’s fastest growing industries!