Educating the Future Leaders of the Canadian Tourism Sector

An Update on the CTHRC’s Articulation Partnerships

Agreements between institutions or certifying bodies that facilitate the transfer of credits earned in one program so that they may be put toward direct entry or advance standing in another program offer great potential to benefit the Canadian tourism industry. The Canadian Tourism Human Resource Council (CTHRC) has been actively pursuing partnership opportunities with national and international institutions and certifying bodies to help tourism businesses boost retention and save time and money on training new staff, and to support the sector against the projected labour shortages that are forecast to re-emerge once the economy recovers from the current downturn.

AI Event Management Grads receive EVC occupational knowledge certificate

In September, the Art Institute of Vancouver (AI) and the (CTHRC) signed an agreement that recognizes the importance of collaboration and recognition between the education community and Canadian tourism businesses. According to the agreement, qualified graduates of AI’s Event Management program will receive Occupational Knowledge Certificates, which are credited toward emerit Event Coordinator certification.

The CTHRC’s partner in British Columbia, go2 HR Society presented the first cohort of 12 graduates with their Knowledge Certificates in November. Three more cohorts will follow in the 2010-2011 school year.

CTHRC and FDRP partner to provide reciprocal certification to qualified learners

The Federation of Dining Room Professionals (FDRP) is an international organization based in the United States that is dedicated to promoting service excellence in dining rooms and restaurants.  The FDRP offers a suite of educational materials and self-study programs that are designed to train and certify learners in the techniques of proper service.

Recently, the CTHRC and the FDRP connected to compare their respective certification programs and discovered many similarities.  Three of their respective programs were deemed equivalent and in January 2011, the FDRP and the CTHRC signed a reciprocal certification agreement.  The two certifying bodies have agreed to issue equivalent credentials to the individuals who have successfully completed all requirements and earned one of the credentials listed below:

FDRP CertificationEquivalent CTHRC Certification
  • Certified Dining Room Professional (CDP)
  • Food and Beverage Server (TCP)
  • Certified Dining Room Master (DRM)
  • Food & Beverage Manager (TCM)
  • Certified Hospitality Grand Master (HGM)
  • Food & Beverage Manager (TCM) and a Culinary Degree with 15 years of experience, or 20 years of experience in Hospitality

This exciting new dual certification partnership will stimulate learner and labour mobility for food and beverage service professionals throughout Canada and the United States.

Ryerson Professor incorporates emerit tools in the classroom

The CTHRC and Professor Howard Muchnick of the Ted Rogers School of Hospitality and Tourism Management (HTM) at Ryerson University met to develop independent learning activities for Prof. Muchnick’s HR Administration class.

The learning activities challenge students to take on the roles of tourism business owners as they incorporate the lessons learned in class to develop a strategic and practical plan for staffing their facility.  Students will use the emerit HR ToolKit, Supervisor online training, and National Occupational Standards to complete their tasks and, by the time they graduate, they will have a solid working knowledge of these tools that are directly applicable to their careers in tourism.

Pleased to have the opportunity to introduce the emerit line to HTM students, the CTHRC is now developing a modular lesson plans that educators across the country can integrate into their programs.

Ted Rogers School of Hospitality and Tourism Management gives preferred standing to CATT students

When training the future leaders of the Canadian tourism industry, it is vital to create a curriculum that balances theoretical and practical knowledge.  This allows students to take the information obtained in the classroom and apply it to real life workplace situations.  To this end, the Canadian Academy of Travel and Tourism (CATT) requires all graduates of its Gold level program to earn 240 hours of work experience in a tourism sector occupation.

In November 2010, the Ted Rogers School of Hospitality and Tourism Management (HTM) and CATT agreed that CATT Gold students will receive acknowledgement of the 240 work experience hours completed during the CATT high school program as credit toward the 1600 hours of experience in the hospitality or tourism industry that HTM requires of its students before graduation.  CATT Gold students receive an additional 100 hours of credit for completing a tourism workshop and for receiving their Service Excellence Certificate (or equivalent). 
With more time to devote to honing their skills, CATT Gold graduates enrolled in the HTM program will be poised for success in tourism!