HR Management

Are you wondering what your competition from across the country are paying in wages and benefits, or what the short-term and long-term supply/demand projections are? The Labour Market Information area of this site has a wealth of information about these and other issues that can assist you in planning an effective attraction and retention strategy.

One of the best retention strategies is to invest in the people you already have. We have HR Resources that can assist you with your planning, and a wide range of training resources that can assist you in holding on to your top performers and increasing the productivity of your business.

Some organizations say "Our people are our biggest asset", and they're right. Without great people, great tourism experiences just can't happen. So for tourism businesses, Human Resource (HR) planning is a vital process. It helps you to plan and make important decisions about the resources you need to attract, retain and develop the best people to meet the needs of your business and your customers.

HR planning is an essential tool for managers in achieving their business goals and needs; rather than having to react to human resource requirements on short notice (e.g., when a key position suddenly becomes vacant), managers can anticipate such needs, and as a result, deal with them quickly and effectively to minimize business disruption.

What Does an HR Plan Contain?

While there is no definitive list of what components should be included in an HR plan, the following areas should be considered:

  • Staffing and orientation
  • Training and Professional Development
  • Succession Planning
  • Retention/Performance Management
  • Employment Equity
  • Official Languages
  • Workplace Well-Being
  • Compensation, Benefits and Rewards

Developing your plan

emerit Business Planning Tools

Save time, improve efficiency and minimize planning efforts by using emerit Business Planning Tools, a collection of customizable templates, checklists, financial and marketing plans, reports, guides, strategies, project samples, and more!

emerit Training

emerit training supports a wide range of occupations in the tourism sector. Developed and tested by Canadian tourism professionals,emerit training programs are based on National Occupational Standards that are internationally recognized. Enrolling your employees in training and getting them professionally certified will help you motivate and retain them. Having motivated loyal employees will result in increased productivity and efficiency of your business. Browse through the available training options to learn more.

emerit Certification

From the frontline to management, your customers’ satisfaction and your business success lies in the hands of your employees. Professional certification is a trusted way of recognizing competent employees and building a strong workforce. Bring excellence to your business by investing in your staff.